CAREERS

Location: Hyderabad

Job Profile:

We are currently seeking a Sales & Business Development Manager in Hyderabad to present our brand to the potential customers, architects and interior designers and bring in business for the brand by providing flawless service. The Sales & Business Development Manager will work across multiple independent accounts. You will have to meet and exceed revenue objectives through set seasonal sales targets and at once business goals. In addition to managing existing accounts, you must grow Hyderabad business and find new opportunities within the industry. You should be an expert in your 'geographic territory' and understand customer needs by region. You will need to establish and maintain strong relationships with the accounts.

Key Responsibilities:

Represent Hands in an effective and influential manner as Sales & Business Development Manager To develop and maintain good product knowledge and provide excellent customer service.

To develop a strong foundation with architects and interior designers to bring in business through them.

An understanding of current products, trends and collections and ensuring that customers are informed and aware.

Meet and exceed seasonal sales targets.

Have a strong understanding of assigned accounts, educating internally on both business processes and consumer dynamics.

Establish and maintain strong relationships with accounts.

Manage accounts from seasonal sell-in appointments, order processing, deliveries and shipments, returns and payment queries.

Continually analyze customer sell-through, highlighting strengths and repeat business as well as concerns and actioning accordingly. .

Work with Marketing team to develop marketing strategies and plans to support sell-thru and growth expansion in these accounts.

Qualifications required for The Role:

Relevant sales experience in the luxury interior industry.

A natural networker, who easily builds relationships and gets energized by customer contact.

Goal oriented, turns targets into actions and is persistent to go beyond. Turns deadlines into a healthy pressure to perform.

Good negotiating, social and influencing skills.

Strong organizational skills.

Self-starter who can work independently and in teams.

Excellent English with good verbal communication.

Strong leadership and entrepreneurial skills.

Confident with Microsoft Word, Excel and PowerPoint.

Confident enough to travel across entire Maharashtra, arranging meetings with the potential clients and bring in the business.

Personal database of architects and interior designers would be a plus.

Please apply only if you have relevant experience in this or related industry.

Apply

We are currently seeking a Business Development Manager who would be responsible for approaching the potential clients like architects, interior designers, builders, hotels, HNIs etc. from the assigned territory of East India and bring in business for the brand by providing a prompt service.

You will be seeking out and leveraging opportunities to enhance sales and increase growth.

Location: Kolkata

Job Profile:

The Business Development Manager will work across multiple independent accounts targeting the entire East India. You will have to meet and exceed revenue objectives through set annual sales targets and achieve business goals.

In addition to managing existing accounts, you must grow the business of the allotted region and find new opportunities within the industry. You should be an expert in your ‘geographic territory’ and understand customer needs by region. You will need to establish and maintain strong relationships with the accounts.

Key Responsibilities:

Represent Hands in an effective and influential manner as the Business Development Manager

To develop and maintain good product knowledge and provide the best solution accordingly

An understanding of current products, trends and collections and ensuring that customers are informed and aware

Have a strong understanding of the assigned accounts, educating internally on both business processes and consumer dynamics

Establish and maintain strong relationships with accounts where you may also have to take them out for engagement

Manage accounts from booking the appointments, order processing, deliveries and shipments, returns and payment queries

Continually analyse customer sell-through, highlighting strengths and repeat business as well as concerns and actioning accordingly

Qualifications required for The Role:

Relevant sales experience in the luxury interior/architectural products

A natural networker, who easily builds relationships and gets energized by customer contact

Goal oriented, turns targets into actions and is persistent to go beyond. Turns deadlines into a healthy pressure to perform

Good negotiating, social and influencing skills

Self-starter who can work independently and in team

Excellent English with good verbal communication

Continually analyse customer sell-through, highlighting strengths and repeat business as well as concerns and actioning accordingly

Confident enough to travel across the entire geographic territory in India, arranging meetings with the potential clients and bring in the business

Preferably a male candidate

Please apply only if you have relevant experience in this or related industry.

Apply

Location: Mumbai

Job Profile:

We are currently seeking a Sales & Business Development Manager in Mumbai to present our brand to the potential customers, architects and interior designers and bring in business for the brand by providing flawless service. The Sales & Business Development Manager will work across multiple independent accounts targeting the entire Maharashtra.

You will have to meet and exceed revenue objectives through set seasonal sales targets and at once business goals.

In addition to managing existing accounts, you must grow Maharashtra business and find new opportunities within the industry. You should be an expert in your 'geographic territory' and understand customer needs by region. You will need to establish and maintain strong relationships with the accounts.

Key Responsibilities:

Represent Hands in an effective and influential manner as Sales & Business Development Manager To develop and maintain good product knowledge and provide excellent customer service.

To develop a strong foundation with architects and interior designers to bring in business through them.

An understanding of current products, trends and collections and ensuring that customers are informed and aware.

Meet and exceed seasonal sales targets.

Have a strong understanding of assigned accounts, educating internally on both business processes and consumer dynamics.

Establish and maintain strong relationships with accounts.

Manage accounts from seasonal sell-in appointments, order processing, deliveries and shipments, returns and payment queries.

Continually analyze customer sell-through, highlighting strengths and repeat business as well as concerns and actioning accordingly.

Work with Marketing team to develop marketing strategies and plans to support sell-thru and growth expansion in these accounts.

Requirements Of The Role:

Degree in graphic design and artwork production

Relevant sales experience in the luxury interior industry

A natural networker, who easily builds relationships and gets energized by customer contact

Goal oriented, turns targets into actions and is persistent to go beyond. Turns deadlines into a healthy pressure to perform

Good negotiating, social and influencing skills

Strong organizational skills.

Self-starter who can work independently and in teams

Excellent English with good verbal communication

Strong leadership and entrepreneurial skills

Confident with Microsoft Word, Excel and PowerPoint

Confident enough to travel across entire Maharashtra, arranging meetings with the potential clients and bring in the business

Personal database of architects and interior designers would be a plus.

Please apply only if you have relevant experience in this or related industry.

Apply

The ideal candidate is highly organized, self-motivated with an entrepreneurial mind-set, capable of managing their work load and prioritizing tasks in a fast-paced environment. We are looking for someone who is able to bring a structured mind into the creative field of marketing to take actions for tangible results. The Marketing Executive will report to the Head of Marketing.

Location: New Delhi

Job Profile:

We are seeking a Marketing Executive who will be responsible for developing, implementing and executing the marketing plan in line with brand values and business strategy; in order to attract potential customers and retain existing ones.

Key Responsibilities:

Managing operational and administrative functions to ensure projects are delivered efficiently.

Coordination and follow-up with creative agencies to develop communication and branding ideas.

Communicating, maintaining and developing client and vendor relationships.

Drive innovative customer experience, working with multiple teams to ensure smooth implementation.

Forging new relationships with like-minded business and community organizations, as well as industry thought leaders.

Develop business and learning events and activities which are of relevance to the brand.

Source for sponsorship, partnership or collaboration opportunities with like-minded brands and communities.

Assist in curating and managing events and exhibitions.

Attend relevant networking events to build database of potential clients and partners.

Assist in developing marketing assets like catalogues, brochures, etc. and other sales collaterals.

Planning and executing digital campaigns on Meta and Google

Daily Account Reviews of campaigns, keywords, audiences, impressions share, ad copy, ad creative, quality score, and other important account metrics.

Recommend changes to optimize programs based on analytical findings, business/industry best practices and current business needs

Measuring/reporting on the performance of all digital marketing campaigns and website traffic flow using a variety of Web analytics tools

Assist in planning the content/visuals across all social media platforms.

Represent Hands in an effective and influential manner as a marketing executive.

Qualifications required for The Role:

Impeccable and concise communication and presentation skills, verbal and written

Demonstrate integrity, responsibility, and good work ethics

Confident with Microsoft Word, Excel and PowerPoint. Adobe suite would be a plus.

Experience with Google AdWords, Display ads, Meta ads, Email campaigns and Search Engine Marketing

Good knowledge of digital marketing

Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision

Demonstrated ability to consistently meet deadlines

Strong time management skills and experience managing multiple projects simultaneously

Self-directed with a high level of initiative and a ‘can do’ attitude

Experience in the luxury industry would be an advantage

Location: New Delhi

Job Profile:

We are seeking a Customer Support Executive who will be responsible for providing online support and excellent customer service, ensuring customer satisfaction to our clientele. He/she should be capable of engaging with customers, addressing their concerns, responding to inquiries, and assisting them with their requirements.

Key Responsibilities:

• Address inquiries and respond to customers promptly and professionally through various communication channels, including phone, email, website and social media platforms.
• Provide accurate and detailed information about the brand and products. Deliver best in class service in a timely manner.
• Suggest process & product improvements based on user feedback.
• Maintain accurate records of interactions, inquiries, and issue resolutions for future reference and reporting.

Qualifications required for The Role:

• 2+ years’ experience in customer service.
• Excellent written and verbal English communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using customer service software and tools.
• Proficiency in Microsoft Office.
• An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.
• Flexibility to adapt to different communication channels (phone, email, etc.).

Please apply only if you have relevant experience in this or related industry.

Apply

Location: Delhi

Target Clientele: Hi-end architects and interior designers

Minimum experience required: 2 years

Salary: As per industry standards

Company profile:

Hands, fine handcrafted carpets since 1881.

With over a century of carpet and rug making expertise, based at a place near Varanasi (UP). Hands carpets today, are seen in some of the finest palaces, luxury hotels and residences across the globe. Our stores are present in New Delhi, Mumbai, Hyderabad, Dubai and Singapore, however we have offices all over the world.

Job profile:

The Business Development Manager will work across multiple independent accounts targeting Delhi/NCR. You will have to meet and exceed revenue objectives through set seasonal sales targets and at once business goals.

In addition to managing existing accounts, you must grow the business and find new opportunities within the industry. You should be an expert in your ‘geographic territory’ and understand customer needs by region. You will need to establish and maintain strong relationships with the accounts.

Key Responsibilities:

• Represent Hands in an effective and influential manner as the Business Development Manager.
• Develop and maintain good product knowledge and provide excellent customer service.
• Build a strong foundation with architects and interior designers to drive business through these connections.
• Understand current products, trends, and collections, ensuring customers are informed and aware.
• Meet and exceed seasonal sales targets.
• Have a strong understanding of assigned accounts, educating internally on business processes and consumer dynamics.
• Manage accounts from seasonal sell-in appointments to order processing, deliveries and shipments, returns, and payment queries.
• Continually analyze customer sell-through, highlighting strengths and repeat business as well as concerns, and take action accordingly.
• Collaborate with the Marketing team to develop strategies and plans that support sell-through and growth expansion in these accounts.

Requirements Of The Role:

• Relevant sales experience in the luxury interior industry.
• A natural networker, who easily builds relationships and gets energized by customer contact.
• Goal oriented, turns targets into actions, and is persistent to go beyond. Turns deadlines into a healthy pressure to perform.
• Good negotiating, social, and influencing skills.
• Strong organizational skills.
• Self-starter who can work independently and in teams.
• Excellent English with good verbal communication.
• Strong leadership and entrepreneurial skills.
• Confident with Microsoft Word, Excel, and PowerPoint.
• Confident enough to travel, arranging meetings with potential clients and bringing in the business.
• Personal database of architects and interior designers would be a plus.